Privacy Policy – Rapicon Infrastructure LLP

Last Updated: January 2026

Rapicon Infrastructure LLP ("we", "our", "us") operates the Rapicon Infrastructure website and mobile applications published on the Google Play Store and Apple App Store. We are committed to protecting and respecting your privacy in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India).

1. Scope of This Policy

This Privacy Policy applies to our website, Android mobile applications, and related services provided by Rapicon Infrastructure LLP.

2. Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, postal address
• Project Information: Property details, project requirements, quotations
• Payment Information: Transaction references and billing details (processed securely via PhonePe; we do not store payment credentials)
• Communication Data: Emails, messages, and customer support interactions
• Technical Data: Device information, IP address, and app usage logs (if applicable)

3. Permissions Used by Our Android App

Our mobile application may request the following permissions solely to provide app functionality:

• Phone/SMS: OTP-based authentication and account verification
• Camera/Storage: Uploading project-related images or documents (if enabled)
• Location: Identifying project site location (if required)

We do not misuse or access permissions beyond their stated purpose.

4. How We Use Your Information

We use collected data to:

• Provide and manage our services
• Respond to inquiries and customer support requests
• Process transactions and quotations
• Improve our products and services
• Prevent fraud and comply with legal obligations

5. Data Sharing

We do not sell or rent personal data. Data may be shared only with trusted third parties such as payment processors, technology service providers, or legal authorities where required by law.

6. Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill business or legal requirements. Users may request account or data deletion by contacting us using the details below.

7. User Rights

You have the right to access, correct, withdraw consent, or request deletion of your personal data in accordance with applicable laws.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal data from children.

9. Data Security

We implement reasonable security measures, including encryption and access controls, to protect user data against unauthorized access or disclosure.

10. Policy Updates

We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Information

By using our services, you acknowledge that you have read and understood this Privacy Policy.